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Why Cash Flow Can Make or Break an IT Services Firm

Why Cash Flow Can Make or Break an IT Services Firm

I recently caught up with an IT services founder who has been running a 500+ employees’ company for more than fifteen years. The business is growing fast thanks to demand in AI, data and cybersecurity. On paper, everything looks great. Strong pipeline, plenty of work,...
The Service Productization Playbook to Unlock Scaling

The Service Productization Playbook to Unlock Scaling

Service businesses often face a challenge in scaling due to fierce competition and their reliance on people as their core assets. They need to continuously find and retain top talent, which has become even more difficult post-Covid. These firms also experience linear...
Maximize Your Service Business’s Valuation

Maximize Your Service Business’s Valuation

Founders of service-based companies frequently overlook evaluating their business’s worth until contemplating an investment or devising an exit strategy. Their perception of the company’s value is often vague and abstract, and they have unrealistic and inflated...
Service Business Metrics That Matter

Service Business Metrics That Matter

To keep services business growing profitably, companies need a culture of continuously monitoring and optimizing their financial and operational data. By having a constant pulse, they can gain invaluable insights into their business health and overall performance....
Timesheet Trap: Strangling Service Companies Growth

Timesheet Trap: Strangling Service Companies Growth

Every service founder is stuck in the same dilemma — they know their employees hate filling timesheets, which often leads to inaccuracies and delays. At the same time, they continue to rely on timesheets to bill their customers instead of adopting value-based pricing....